ProCVita Privacy Policy

  1. Introduction
    Your privacy matters to us. This Privacy Policy explains how ProCVita ("we", "our", or "us") collects, manages, uses, stores, and safeguards your personal data when you use our services or visit our website,     www.procvita.com, to ensure transparency and trust in our practices.

  2. Information We Collect
    Personal Data: This includes the personal information you provide directly to us when requesting or using our CV editing and career services, such as your full name, email address, telephone number, and the content of your CV or other documents you submit.
    Usage Data: We may collect non-identifying details about how you interact with our website — for example, pages visited, session duration, and basic device or browser information — although we do not monitor or analyse user behaviour trends beyond what is necessary to operate the site.

  3. How We Use Your Data
    We use the information you provide to:

    • Deliver and personalise our CV, LinkedIn, and career services effectively.

    • Process payments and manage transactions where applicable.

    • Respond to inquiries, feedback, and customer-service requests efficiently.

    • Communicate important information about our services, updates, or changes that affect you.

  4. Data Retention
    We retain your personal data only for as long as is necessary to provide our services, to comply with legal or regulatory obligations, or to resolve disputes. When data is no longer required, we securely delete or anonymise it pursuant to applicable retention policies.

  5. Security of Your Data
    We apply appropriate organisational, technical, and administrative measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. These security measures are regularly reviewed and updated to reflect evolving industry standards.

  6. Cookies
    Our website uses cookies and similar technologies to improve functionality and user experience. We do not use cookies to profile or track personal browsing habits across other sites. You can manage cookie preferences through your browser settings.

  7. Your Rights & Choices
    You have certain rights regarding your personal data, including the right to:

    • Request access to the personal data we hold about you.

    • Request correction of inaccurate or incomplete information.

    • Request deletion of your personal data, subject to legal or contractual obligations.

    • Opt out of specific processing activities or marketing communications.

    • To exercise these rights, please contact us using the details below.

  8. Third-party Services
    We may engage trusted third-party service providers for functions such as website hosting, payment processing, or other operational support. We do not sell your personal data. Where third parties process personal data on our behalf, we require them to maintain confidentiality and to adhere to security and privacy standards consistent with ours.

  9. Changes to This Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on our website with the date of the latest update. We encourage you to review this policy periodically for the latest information.

  10. Contact & Grievance Redressal
    If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at     privacy@procvita.com. We will acknowledge and address your grievance in a timely and appropriate manner.